Kye Hunter | Notion

Summary

10+ year IT professional
Bachelors Degree in Computer Networks and Security
CompTIA security+ certified
Certified in Microsoft Azure as a Microsoft Azure Administrator Associate, Microsoft Azure Security Engineer Associate, and an Identity and Access Administrator Associate
Certified in Linux as a Red Hat Linux System Administrator (RHCSA)
Over 8 years of experience with management of Windows systems and servers
Hands-on experience with technologies such as Office 365, Microsoft Azure, Azure Active Directory and PowerShell
Hands-on experience with supporting, as well as maintaining Windows Server 2008, Windows Server 2012, Windows Server 2016

Service Desk Engineer

November 2019 - Present | Washington, DC

Cresa is the world's leading global commercial real estate advisory firm that exclusively represents occupiers.
Responsible for incoming calls, tickets, and emails at a Tier 3 support level, including systems engineering, cloud administration, information systems security, network administration, Windows-based desktop & mobile computers, mobile devices, local and network printers and peripheral devices
Designed and implemented an automated identity and access management process within Azure Active Directory using Microsoft Intune, dynamic groups, Universal Print, multi-factor authentication and conditional access
Designed cybersecurity procedures using the risk management framework to mitigate threats by hardening endpoints, reducing our attack surface and educating users through monthly modules and phishing exercises
Shrunk on-premises footprint in each office by migrating every user to cloud based file storage, using a Cisco Meraki firewall for DNS and DHCP capabilities, and removing Windows 2008/2012 servers, to ensure that our systems were as agile as possible

Completed Projects:

Field Engineer